Contact Us

Welcome Valued Customer!

My name is Kathleen, I am the customer support manager for ProfessionalVitaminSource.com, the official online store of the Your Prescription for Health Wellness Center.

I wanted to take a moment to thank you for shopping with us and to give you my personal guarantee that we will do everything in our power to make sure you have a wonderful shopping experience from order to delivery.

Allow me to introduce some of the Customer Advantages that we offer:

1. 60 Day, 100% Money-Back Guarantee
2. Fast, Reliable Shipping and Tracking
3. Discounts on Many Popular Brands
4. Live, English and Spanish Speaking Customer Support (6 Days Per Week, Mon.-Fri. 9 am to 6 pm and Sat. 10 am – 4 pm EST)
5. Unmatched Online Security that is Certified by McAfee & Trust Guard
6. Licensed Pharmacist on Staff to Answer Your Questions
7. Free Shipping on Orders Over $100

Once you place your order through our secure online store or toll-free number (888-794-4325), the order is evaluated and input by hand into our computer system. An invoice is printed and a product specialist gathers your items. Complete orders go through three check points for accuracy before a shipping label is printed and carefully affixed to your box.

If any item is not in stock, it is immediately ordered and a bin is created. Most out of stock items are received within 2 business days and then your package is shipped in full. Our goal is to get your package to your home in 5-7 business days (many arrive much sooner).

Occasionally a product will be on national back-order from  the manufacturer. In such a circumstance, I will consult with the pharmacist and offer you a suitable alternative (if one exists). If you choose to accept the alternative we will switch it on the order and ship the order in full. If you choose to wait for the back-ordered product we will remove it from your order and ship the order as “complete”. We do not send automatic back-orders because of uncertainty around when these items will be sent to us from the manufacturer.

So go ahead, get started and remember that we are here with you every step of the way.