Policies and Support

Shipping

FREE SHIPPING ON ORDERS OVER $100 (WITHIN THE CONTINENTAL US)

Shipping is FREE on all orders over $100 within the continental United States. Free shipping is usually by FEDX Ground (1-5 business days) and occasionally by US Priority mail depending upon weight of package and your location. This applies to orders within the continental U.S. Extra shipping charges will apply to orders outside the continental U.S. however we will apply a $6.49 credit towards those orders. A representative will contact you with additional shipping charges prior to shipping your order.

SHIPPING FEES ON ORDERS LESS THAN $100

Orders less than $100.00 (US) will be charged a flat rate of $6.49 (US) for shipping and handling unless you live outside the continental U.S. at which time an additional shipping charge will be billed for exact cost of shipping. A representative from Your Prescription for Health will contact you with the shipping cost for your order prior to shipping. Please note: Shipping to Alaska and Hawaii has a minimum charge of $12.95 no matter the total on the order.

HOW DO WE SHIP & WHEN ARE THEY SHIPPED?

Products are shipped via FedX Ground or U.S. Priority Mail. Next day air, Second Day Air, Third day are available upon request at an additional cost.

Most orders are shipped within 1-3 business day, with the exception of manufacturer out of stock situations at which time you will be notified when to expect delivery. Some manufacturers maytake 5-7 days to ship. This currently includes Orthomolecular, Interplexus, Garden of Life, Now Foods, Xymogen, Apex Energetics, Atrium Nutrition, Neuro Science and Vitamin Research. This mainly applioes to products from these companies that we do not normally keep in stock.

INTERNATIONAL ORDERS:

Currently we have a $45 default fee for shipping on international orders. This shipping fee is a generic fee and additional charges may apply to some countries. Your Prescription for Health (www.illnessisoptional.com) is not responsible for items once they leave our shipping department. Your Prescription for Health also holds no responsibility for any tariffs and taxes charged by a particular country for imported items. A representative will contact you if additional charges apply to your order.